We offer pickup points or delivery by post and customer must bear the shipping cost.
For more information, please refer to our Shipping Policy page.
What is your return policy?
To be eligible for a return, the item must be unused, unworn, and in the same condition as it was received.
Returns must be initiated within 2 days of receiving the product.
For more information please check our Refund and Returns Policy page.
Do you offer international shipping?
We only ship to Mauritius.
What payment methods do you accept?
We accept Juice By MCB and Bank Transfer
How do I track my order?
We do not offer tracking. You can contact us on sales@irvoza.com for queries regarding delivery.
Can I cancel my order?
If your order has not yet shipped, you can cancel it by contacting our customer service team on info@irvoza.com. If your order has already shipped, you may need to return the items according to our Returns Policy.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email at info@irvoza.com. Our team is available to assist you with any questions or concerns you may have.