Overview
Irvoza – Refund and Returns Policy
Thank you for shopping at Irvoza! We strive to provide you with high-quality clothing and a seamless shopping experience. Please read our Refund and Returns Policy carefully to understand our guidelines for returns.
Returns Eligibility
To be eligible to apply for a return, the item must be unused, unworn, and in the same condition as it was received.
Returns must be initiated within 2 days of receiving the product.
Packaging Requirements
The item must be returned in its original packaging, including any accessories, tags, and labels..
Unacceptable Conditions for Returns
Irvoza reserves the right to reject returns if the item shows signs of wear, damage, or alterations.
Returns will not be accepted for items that have been washed or altered in any way.
Return Process
To initiate a return, please contact our customer support at info@irvoza.com within the specified 2-day period.
Our customer support team will guide you through the return process and provide you with a Return Authorization (RA) number.
Clearly mark the RA number on the outside of the package.
Ship the item back to the address provided by our customer support team.
Return Shipping and Refund Details
Customers are responsible for the cost of return shipping.
To process your refund, please provide your juice phone number or bank account number along with the order number when contacting our customer support at info@irvoza.com
Exchanges
We currently do not offer exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item
Contact Information
For any questions or concerns regarding our Refund and Returns Policy, please contact our customer support at info@irvoza.com
Changes to the Policy
Irvoza reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. Please review this page periodically for any changes
By making a purchase on Irvoza, you acknowledge and agree to comply with the terms outlined in this Refund and Returns Policy. Thank you for choosing Irvoza!